by Guiseppe | Nov 1, 2021 | Technical Communication, Usability, User Research, UX
My newest article, Designing boater advocacy: A Lean UX mobile app project to increase emergency response accountability, is currently available in the proceedings of the 39th ACM International Conference on Design of Communication. In the article, Suzan Flanagan,...
by Guiseppe | Nov 1, 2019 | Content Strategy, Education, Technical Communication, Writing
People from many different walks of life are increasingly hungry for technical content, whether that content contains patient information, complex learning outcomes, or directions for repairing a broken device. As technical content grows in importance, from marketing...