by Guiseppe | Oct 25, 2022 | Content Strategy, Education, Teaching, Technical Communication
This comprehensive text provides a how-to guide for content strategy, enabling students and professionals to understand and master the skills needed to develop and manage technical content in a range of professional contexts. The landscape of technical communication...
by Guiseppe | Oct 6, 2022 | Content Strategy, Education, Technical Communication
My newest article, What content strategists do and earn: Findings from an exploratory survey of content strategy professionals, is currently available in the Proceedings of the 40th ACM International Conference on Design of Communication. In the article, Suzan...
by Guiseppe | Apr 2, 2020 | Education, Students, Usability, User Research, UX
My newest article, The story/test/story method: A combined approach to usability testing and contextual inquiry, is?currently available?in?Computers and Composition.?In the article, I introduce a new method that represents a combined approach to usability testing and...