my Blog
Read my posts about UX, content strategy, technical communication, and more
CFP (Deadline Extended): Designing Professional Communication Across Cultures
I'm going to be co-editing a special issue of connexions international professional communication journal with Quan Zhou entitled "Designing Professional Communication Across Cultures." If you're not familiar with connexions, they are a peer-reviewed academic journal...
What Technical Communicators and UX Designers Can Learn From Participatory Action Research
Professionals from many different walks of life are being asked to design educational opportunities, to communicate complex forms of knowledge to a variety of stakeholders, and to develop new user experiences. In collaboration with the Office for Leadership and...
New Approaches to UX and Project Management
I recently edited a special issue of the International Journal of Sociotechnology and Knowledge Development on the topic of UX and Project Management. In Part 1 of this special issue, several scholars from the field of Technical and Professional Communication (TPC)...
Teaching UX and Agile Project Management
As the above cartoon nicely depicts: Agile is not just about doing more with less. And neither is UX. But as I reflected in my recent presentation for the Council for Programs in Technical and Scientific Communication Conference, these two disciplines can both be very...
UX Partnerships With Higher Education: A Win-Win Scenario
As part of my ongoing partnership with TryMyUI, I recently co-wrote a chapter for their free ebook This SUX: A Guide to Better User Experiences. Co-written with their Director of Educational Services, Karan Saggi, my chapter is called UX Partnerships With Higher...
Whitepaper: How To Launch Your UX Career and Get Paid
Check out my whitepaper for UXPin's Free Design Library: How To Launch Your UX Career and Get Paid. What You'll Learn The 3 most effective ways to turn passion into a paying UX career. How to navigate all the risks of building a UX career. If UX is the right long-term...
My 5 Favorite UX Conferences for Educators
I often get asked by educators and people who are new to UX: "what are the best conferences to attend?" My answer is often: "that depends." For educators, who notoriously suffer from a dearth of travel funding, making it to top-notch UX conferences can be difficult....
5 Tips for Teaching and Training With WordPress
Why I Use WordPress For Teaching A lot of colleagues have asked me over the years: "why do you use WordPress for teaching?" My answer is always some version of: "uh, what else would you use?" For me, WordPress is the natural choice for creating great learning...
Getting Started With UX Design Process & Documentation: A Pocket Guide
Check out my ebook published in UXPin's free design library: Getting Started With UX Design Process & Documentation. Get your free copy here: http://www.uxpin.com/primer-ux-design-process-documentation.html. Why I Published This Pocket Guide As a self-taught UXer,...