my Blog
Read my posts about UX, content strategy, AI, technical communication, and more
Mapping Personas: Designing UX Relationships for an Online Coastal Atlas
My newest article, “Mapping Personas: Designing UX Relationships for an Online Coastal Atlas,” is currently available in volume 43 of Computers and Composition. In the article, Christina Moore and I explain our approach to developing personas for an online coastal...
Digitally Mapping the Buddhist Holy Land: Intercultural Communication, Religious History, and Networked Rhetoric
My newest article, “Digitally Mapping the Buddhist Holy Land: Intercultural Communication, Religious History, and Networked Rhetoric,” is currently available in the latest issue of Rhetoric, Professional Communication, and Globalization. In the article, Derek...
Spurring UX Innovation in Academia Through Lean Research and Teaching
My newest article, “Spurring UX Innovation in Academia Through Lean Research and Teaching,” is currently available in the IEEE Xplore Digital Library as part of the proceedings of the 2016 International Professional Communication Conference (Pro Comm). In the article,...
Content Strategy Service-Learning Partnerships With Nonprofit Organizations: A Guiding Heuristic and Overview of Deliverables
My newest article, “Content Strategy Service-Learning Partnerships with Nonprofit Organizations: A Guiding Heuristic and Overview of Deliverables,” is currently available in the Association of Computing Machinery's Digital Library as part of the proceedings of the...
Toward a Model of UX Education: Training UX Designers Within the Academy
My newest article, "Toward a Model of UX Education: Training UX Designers Within the Academy," is currently available in IEEE Transactions on Professional Communication. In the article, Fred Beecher and I explain our approach to teaching UX within higher education....
The Definitive Beginner’s Guide to UX Design
Check out my new ebook for UXPin’s Free Design Library: UX Design: The Definitive Beginner's Guide. What You’ll Find Inside 5 chapters to help you succeed in UX design. Topics include: thinking like a designer, different design stages, useful activities, finding...
Teaching Agile Project Management With UX
One of my newest articles, "Managing experiences: Utilizing user experience design (UX) as an Agile methodology for teaching project management," is currently available in the International Journal of Sociotechnology and Knowledge Development. In the article I explain...
User-Generated Content Strategy in “The Free Repair Guide for Everything”
My article with Jack Labriola, iFixit myself: User-generated content strategy in “the free repair guide for everything," is currently available from IEEE Transactions on Professional Communication. In the article we present a study on the content strategy behind...
A Threefold Approach to Digital Content Management for Non-Profits
Non-profits provide necessary services to communities in need, services that include domestic violence intervention, relief from homelessness, and donations of food and other items. At the same time, non-profits must reach a variety of community audiences to sustain...