Professional Mission

my professional portraitI’m a researcher, college professor, and UX consultant based in North Carolina who helps people use digital technologies and effective communication practices to improve their communities and organizations.

UX, short for user experience design, is the study of the ways people make use of websites and other online applications in order to improve usability, performance, and engagement. I consult with organizations that range from non-profits and schools to small and large businesses, and teach service-learning courses in which students learn to work as consultants for local organizations.

If you are looking for help with any of these areas of expertise, please don’t hesitate to contact me.

North Carolina Coastal Atlas Logo

I’m currently working with the team behind the North Carolina Coastal Atlas to improve the UX of their application.

A screenshot of the logo for the journal Technical Communication

Check out my article describing networked interactions in iFixit’s Technical Writing Project at Technical Communication.

A screenshot of the website for a service-learning course

I recently developed a resource for folks in tech comm and related fields who are interested in service-learning.