As a researcher, technical communicator, designer, teacher, and grant writer, I strive to leverage the best resources for clients, colleagues, and students in order to help them build tight-knit organizations, robust web spaces, and exciting new user experiences. I firmly believe that all citizens deserve access to the most effective modes of communication for carrying out their professional and personal goals.
I’m an Assistant Professor of Technical and Professional Communication at East Carolina University after two years as an assistant professor in the Professional Writing program at SUNY Cortland. I have my Ph.D. in Rhetoric and Writing from Michigan State University. Hailing from scenic Fallon, NV–seriously: if you click on that link you will understand so much about me–I received my BA in English (Writing Option) from University of Nevada-Reno, and both an MFA in Poetry and an MA in Composition Theory from California State University-Fresno.
My research focuses on user experience (UX) design and the development of participatory cultures, both within organizations and online. My current research project is tentatively entitled “Assessing User Experiences for the North Carolina Coastal Atlas,” and stems from research into how an online mapping and investigation system for studying the North Carolina coastline can be of use to city planners. The findings of my research have been published or are forthcoming in peer-reviewed journals such as Computers and Composition; Rhetoric, Professional Communication, and Globalization; Communication Design Quarterly; and Reflections; as well as conference proceedings for the Association for Computing Machinery’s Special Interest Group on Design of Communication (ACM SIGDOC).
I have consulted and formed research and service-learning partnerships with many non-profits and businesses, including iFixit.com, a technical writing firm which hosts a wiki-based DIY repair website in order to reduce e-waste and encourage the sustainability of technological devices. I am Book Review Editor for Communication Design Quarterly, and am an active member of the Special Interest Group on Design of Communication, the Council for Programs in Technical and Scientific Communication, the Annual Symposium on Communicating Complex Information, the Information Architecture Institute, and the Triangle User Experience Professionals Association.
In my free time, I enjoy meditating, hiking, reading, gaming, the martial arts, ruminating on the cancellation of Firefly, and trying to inject democracy into the spaces and places I find myself in. I have also recently become somewhat interested in photography, but haven’t even bought a decent camera yet or learned much about it.