One of my newest articles, “Managing experiences: Utilizing user experience design (UX) as an Agile methodology for teaching project management,” is currently available in the International Journal of Sociotechnology and Knowledge Development. In the article I explain my approach to teaching Agile project management through introducing students to the essential practices of UX.
Why Do We Need New Approaches to Teaching Agile Project Management?
As I explain in the article, projects that technical communicators are responsible for are changing rapidly. Specifically, the design of digital products and services such as websites, mobile applications, enterprise software, intranets, and desktop software provides a new challenge for project managers. The projects behind these types of products and services require increased flexibility, adaptability, and cross-functional teamwork. These projects require us to think in different ways about what a project is, in other words, and how we can better manage key project management processes, including planning, team-building, inputs and outputs, outcomes, and deliverables.
What Does My Approach Look Like?
In the article, I break down the UX process into six elements common to project management:
For each of these components I provide corollaries from UX and also explain my particular approach to teaching UX.
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