I’m a researcher, college professor, UX consultant, and content strategist based in North Carolina who helps people use digital technologies and effective communication practices to improve their communities and organizations.
UX, short for user experience design, is the study of the ways people make use of websites and other online applications in order to improve usability, performance, and engagement. Content strategy is a method of designing content to ensure the right content gets to the right audience at the right time. I consult with a broad range of organizations who want to develop better experiences, better content, and better designs for their target audience, and teach service-learning courses in which students learn to work as consultants for local organizations.
If you are looking for help with any of these areas of expertise, please don’t hesitate to contact me.