Professional Mission

my professional portraitI’m a researcher, college professor, UX consultant, and content strategist based in North Carolina who helps people use digital technologies and effective communication practices to improve their communities and organizations.

UX, short for user experience design, is the study of the ways people make use of websites and other online applications in order to improve usability, performance, and engagement. Content strategy is a method of designing content to ensure the right content gets to the right audience at the right time. I consult with a broad range of organizations who want to develop better experiences, better content, and better designs for their target audience, and teach service-learning courses in which students learn to work as consultants for local organizations.

If you are looking for help with any of these areas of expertise, please don’t hesitate to contact me.

Current and Recent Projects

North Carolina Coastal Atlas Logo

I’m currently working with the team behind the North Carolina Coastal Atlas to improve the UX of their application.

A screenshot of the logo for the journal Technical Communication

Check out my article describing networked interactions in iFixit’s Technical Writing Project at Technical Communication.

A screenshot of the Boxes and Arrows logo

Check out my recommendations for creating academic-industry partnerships that foster UX learning in Boxes and Arrows.