by Guiseppe | Nov 17, 2022 | Personas, Technical Communication, User Research, UX
My newest article, Localizing UX advocacy and accountability: Using personas to amplify user agency, is currently available in Technical Communication (Issue 69(4)). In the article, Suzan Flanagan and I explore findings from a UX research project to...
by Guiseppe | Jul 26, 2022 | UX
IEEE Transactions on Professional Communication is soliciting article proposals for an upcoming special issue that will examine the state of UX programs within technical communication and beyond. This special issue will be published in December 2023, and the guest...
by Guiseppe | Mar 16, 2022 | UX
My newest article, Helping content strategy: What technical Communicators can do for non-profits, is currently available in Technical Communication. In the article, Suzan Flanagan and I explore findings from a study of non-profit content strategy. Our findings...
by Guiseppe | Nov 1, 2021 | Technical Communication, Usability, User Research, UX
My newest article, Designing boater advocacy: A Lean UX mobile app project to increase emergency response accountability, is currently available in the proceedings of the 39th ACM International Conference on Design of Communication. In the article, Suzan Flanagan,...
